Charmius Terms and Conditions

Welcome to Charmius Casino. These Terms and Conditions govern your use of our website and services at charmius.com. By registering an account, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, you must not use our platform. Our casino is operated by 3-102-957682 S.R.L., registered in Costa Rica (San José, Escazú), with payments processed by MASSIVITY LTD (Cyprus, HE 491548), and licensed by the Tobique Gaming Commission under the Tobique Gaming Act 2023, remote gambling licence No. 0000181.

Eligibility and Account Registration

At Charmius, we require all players to be at least 18 years old or the legal age of majority in their jurisdiction. Our charmius casino services are intended for residents of Australia, Canada, New Zealand, and other permitted international markets, with localisations available in English, French, Portuguese, Spanish, German, and Italian. We do not accept players from the United States or any territory where online gambling is illegal or where we are not licensed to operate.

You must provide accurate, current, and complete information during charmius registration online
You may hold only one account per person, household, and IP address
We reserve the right to request identity verification documents before processing withdrawals
One currency may be selected per account from AUD, CAD, USD, NZD, EUR, or supported cryptocurrencies

Charmius Login and Account Security

Once registered, you are responsible for maintaining the confidentiality of your charmius login credentials. We are not liable for losses resulting from unauthorised access to your account if you have failed to secure your password. If you suspect unauthorised use, you must notify our support team immediately via live chat or email.

Deposits, Withdrawals, and Payment Terms

We accept a wide range of deposit methods including Visa, Mastercard, Interac, Neosurf, Flexepin, CashtoCode, MiFinity, PayDo, eZeeWallet, Bank Transfer, and multiple cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin, XRP, Solana, Tron, Tether, USD Coin, DAI, and Binance Coin. The minimum deposit is $10 ($30 for bonus-linked deposits), with a maximum of $3,000. Our minimum withdrawal threshold is $50.

Withdrawal limits are capped at $2,000 per day and $5,000 per week; larger amounts may be paid in instalments
Every deposit must be wagered at least three times before it becomes eligible for withdrawal
We may take up to 24 hours to review and confirm a withdrawal request
First-time verification typically takes between 2 and 24 hours
New cards or payment systems must be verified before we process a payout to them
Cashout processing by our payment providers may take 3-5 business days, up to 7 business days in some cases; e-wallets are generally the fastest method

Bonuses and Promotions

Our charmius casino welcome package offers up to $2,000 plus 100 Free Spins across your first two deposits. We also run ongoing promotions, including Wednesday Free Spins, Sunday Gift bonuses, weekly cashback, live cashback, and seasonal VIP rewards. Players searching for a charmius no deposit bonus or charmius casino no deposit bonus should note that all promotional offers are subject to wagering requirements, maximum bet restrictions, and game-specific eligibility rules described on our Promotions page.

Bonus funds are non-sticky - real money balance is used first, followed by bonus funds
Only one active bonus is permitted per deposit
Progressive jackpot slots, bonus buy slots, and accumulation-feature titles are excluded from bonus play
Video poker, table games, and roulette do not contribute to wagering requirements
Maximum cashout from no-deposit offers is capped at $75 unless stated otherwise
We reserve the right to void bonuses obtained through fraudulent activity, bonus abuse, or breach of these terms

Any charmius promo codes or charmius casino promo codes issued through our marketing channels, social media, or affiliate partners are subject to the specific terms published alongside each offer and may be withdrawn at our discretion.

Game Rules and Fair Play

We offer over 3,800 slots, 470+ live dealer tables, and more than 4,600 games in total from 41 game providers and 17 live studios. Our library includes slots, jackpot games, instant games, crash games, table games, charmius blackjack, craps, charmius baccarat, live roulette, live baccarat, live blackjack, game shows, sports betting, and esports. All RNG titles are tested for fairness, and results are generated independently of player or operator influence. We do not guarantee winnings, and all wagers are placed at the player's own risk.

We may suspend or limit accounts suspected of using bots, collusion, or exploiting software errors
Game malfunctions voids all pays and plays
Disputed results will be resolved according to the official game logs maintained by our providers

Responsible Gambling

We are committed to promoting safer gambling practices. Our platform provides self-exclusion options, deposit limits, and session reminders. If you feel your gambling behaviour is becoming problematic, we encourage you to contact our support team or seek assistance from independent organisations specialising in gambling addiction support.

Account Suspension and Termination

We reserve the right to suspend, restrict, or close any account at our sole discretion, particularly where we suspect breach of these terms, fraudulent activity, multiple accounts, or use of prohibited jurisdictions. Any pending bonus funds, free spins, or winnings linked to a violation may be forfeited. You may also close your account voluntarily at any time by contacting our customer support.

Limitation of Liability

We provide our services on an "as is" basis and do not warrant uninterrupted or error-free operation of the Charmius Casino platform. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our services, including losses related to internet connectivity, technical failures, or third-party payment delays.

Customer Support

Our team is available 24/7 via live chat and email at [email protected], supporting English, French, German, Italian, Portuguese, and Spanish. Whether you need help with charmius login canada, a withdrawal query, or a bonus question, we encourage you to reach out through our official support channels rather than unofficial sources, as this helps protect your account and personal information.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes, new features, or operational requirements. Continued use of our website after changes are published constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates affecting your use of Charmius.