Charmius Cookie Policy

At Charmius, we use cookies and similar technologies to make your visit to our website smooth, secure, and tailored to your preferences. This Cookie Policy explains what cookies are, how we at Charmius use them, and what choices you have regarding their use when you play at charmius.com.

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us recognize your browser, remember your settings, and understand how you interact with our games and services. Our Charmius platform relies on cookies to keep your session active, secure your login, and remember your language and currency preferences.

We may also use similar technologies such as web beacons, pixel tags, and local storage, which function in a similar way to cookies. Throughout this policy, references to "cookies" include these related technologies unless stated otherwise.

How We Use Cookies at Charmius

We at Charmius use cookies for several purposes, including keeping our site functional, improving performance, and personalizing your experience. Below are the main categories of cookies we use.

Essential Cookies

These cookies are strictly necessary for our website to function properly. They allow you to log in, navigate between pages, access secure areas of your account, and complete transactions such as deposits and withdrawals. Without these cookies, core services like charmius login or accessing your cashier cannot work correctly.

  • We use session cookies to keep you logged in while you play
  • We use security cookies to detect fraudulent activity and protect your account
  • We use cookies to remember your cookie consent preferences

Performance and Analytics Cookies

Our Charmius team uses analytics cookies to understand how visitors use our site, which pages are most popular, and where players may encounter issues. This helps us improve navigation, loading speed, and overall usability across desktop, mobile, and our PWA app.

  • We collect aggregated data on page visits and session duration
  • We track which games, such as slots or live blackjack, are most frequently accessed
  • We use this information to identify and fix technical errors

Functionality Cookies

We at Charmius use functionality cookies to remember your preferences, such as your chosen localization (English, French, Spanish, German, Italian, Portuguese, or regional variants for Canada, Australia, and New Zealand), display settings, and favorite games. This allows us to provide a more personalized experience each time you return to our site.

Marketing and Advertising Cookies

Our Charmius platform may use marketing cookies to deliver relevant promotions, such as information about our welcome bonus, free spins offers, or seasonal campaigns. These cookies help us measure the effectiveness of our advertising and avoid showing you repetitive or irrelevant content.

  • We may track which promotional banners you have viewed
  • We may use cookies from third-party advertising partners to measure campaign performance
  • We may personalize offers based on your browsing behavior on our site

Third-Party Cookies

Some cookies on our website are placed by trusted third parties, including payment processors, analytics providers, and affiliate tracking services. For example, MASSIVITY LTD, which processes payments on our behalf, may use cookies to verify transactions securely. We do not control these third-party cookies directly, but we require our partners to handle data responsibly and in accordance with applicable regulations.

How Long Cookies Stay on Your Device

We use both session cookies, which are deleted once you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them manually. The duration depends on the cookie's purpose - for instance, cookies that remember your login details or preferences may last longer than those used purely for analytics.

Managing Your Cookie Preferences

You have full control over whether to accept or decline cookies. When you first visit charmius.com, we will present you with a cookie banner where you can manage your preferences. You can also adjust your browser settings at any time to block or delete cookies.

Please note that disabling essential cookies may affect your ability to use certain features of our site, including charmius casino login, deposits, withdrawals, and access to bonuses such as our no deposit bonus offers. We recommend keeping essential cookies enabled to ensure the best experience while using our services.

  • You can review and adjust cookie settings via your browser preferences
  • You can withdraw your consent at any time through our cookie banner
  • You can contact our support team if you have questions about specific cookies we use

Cookies and Your Account Security

We take your security seriously. Cookies help us detect unusual login patterns, verify your identity during the registration online process, and protect your account from unauthorized access. This is particularly important for activities such as charmius login canada or accessing your account from new devices, where additional verification may be required.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies at Charmius, or if you would like more information about our data practices, please reach out to our support team. We offer live chat support 24/7 and can also be reached via email at [email protected]. Our support team is available in English, French, German, Italian, Portuguese, and Spanish to assist players across our target markets, including Canada, Australia, and New Zealand.

By continuing to browse our website, you acknowledge that you have read and understood this Cookie Policy and agree to our use of cookies as described above.

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